How Long Will My Order Take?

Most of what we sell is designed, printed, packed, and shipped from our shop in Osseo, Michigan. Most items are produced after you order, so your delivery timeline has two parts: production time plus carrier transit time.

Processing and Production: Generally 3–5 Business Days

Most orders generally leave our facility 2-3 business days after the order is placed. This includes making, inspecting, packing, and preparing your order for carrier pickup.

Our normal business hours are Monday through Friday, 8:00 AM–4:00 PM Eastern Time. Orders placed after 4:00 PM Eastern are treated as placed the following business day. Weekends, postal holidays, and Federal Holidays when our shop or the carrier is closed do not count as business days.

Production may take longer during holidays, major sales, new product launches, supply disruptions, unusually high order volume, or major Airborne events such as the period leading up to All American Week.

Shipping Time Starts After Carrier Acceptance

Shipping time is in addition to production time. Selecting Priority Mail or another faster shipping service does not move your order ahead in the production queue or shorten production time.

Available services depend on your order and address. Options may include USPS Ground Advantage, USPS Priority Mail, UPS Ground, or other services displayed at checkout. Some lower-cost mail options for sticker-only or other small, lightweight orders may not include tracking. Choose a tracked service if tracking is important to you.

USPS Ground Advantage generally has a 2–5 business-day delivery standard. Use the estimate shown at checkout for your selected service. Carrier transit estimates are not guaranteed unless the service specifically includes a delivery guarantee.

For example, 3–5 business days of production plus 2–5 business days of transit is approximately 5–10 business days overall. This is an illustration, not a guaranteed arrival date. Weather, holidays, carrier volume, destination, and production delays can add time.

International and Military Addresses

We ship to APO, FPO, and DPO addresses and many international destinations. Alaska, Hawaii, U.S. territories, and military addresses may require additional transit days. International delivery times vary by destination and service; allow additional time for customs processing. Check the available services and estimates at checkout rather than using the domestic example above.

Preorders

If an item is offered as a preorder, review the product page and your order confirmation for its stated production or shipping timeline. Do not assume the standard 3–5 business-day production window applies to a preorder. If no timeline is clear, contact us before ordering or for help with an existing order.

Tracking and Carrier Delays

When your order ships, you will receive tracking information if your selected service includes tracking. A label being created does not mean the carrier has accepted or scanned the package. The first tracking update may take time to appear.

Once USPS or UPS has accepted the package, the carrier controls package movement, scan updates, and delivery timing. Check the carrier’s tracking page for the latest information. If tracking has not updated for several days or your package appears delayed, contact us so we can help review it.

Marked Delivered but Not Received?

Please allow two business days and check your mailbox, porch, garage, parcel locker, mailroom, neighbors, and anyone else who may have accepted the package. If it still has not appeared, contact us for help reviewing the tracking and next steps. Refund or replacement decisions are handled case by case, as described in our Shipping policy.

Questions About Your Order?

Email support@airborneapparel.com and include your order number. For full shipping terms, address corrections, and delivery issues, see our Shipping policy.